Customer Reviews

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Average rating:  
 94 reviews
by Timothy Cakebread on iCareCentre Opticians
friendly and knowledgeable

Team are always friendly and knowledgeable. Exams are on time and detailed.

by Debra Sontag on iCareCentre Opticians
Professional and friendly

Both members of staff were courteous, patient, friendly and professional.I don’t particularly like going to have my eyes tested but the staff members quickly put me at my ease. I cannot commend them enough.

by Anonymous on iCareCentre Opticians
lovely establishment

Such a lovely establishment to have my eyes tested regularly at. The optician is a very nice man who treats his customers with the utmost respect. All staff are so friendly and helpful. Other big eye care franchises lack the personal touch from icarecentre in Luton. I have recommended others and will continue to do so. Thank you for the many years of service you have given myself and my family who now bring my grandchildren for eye tests.

by Jan Urbanczyk on iCareCentre Opticians
many years of excellent service

The service you receive from all staff is excellent as it has been for the many years that I have been a customer.

by Kane Dempsey on iCareCentre Opticians
well worth using

Staff were very friendly as it was my first ever test they assured me through everything I’m confident I’m in good hands

by Dawn Campbell on iCareCentre Opticians
Excellent Service

Excellent examination Explained everything he was doing through the whole process I needed my first pair of glasses and the young lady was so so helpful Gave me loads of different styles/ sizes and colours to try and was so so helpful with what suited me as I didn’t have a clueNothing was a problem , wasn’t rushed at all even though others were waiting I felt valued and well looked after

by Gillian Wells on iCareCentre Opticians
One of the best if not the best optician in Luton

As usual, at my appointment in October '22 I found all the staff at iCare Luton to be most professional and very helpful in helping me to choose the right glasses. I would certainly recommend this practice to others.

by Theresa Underwood on iCareCentre Opticians
high levels of customer service

I have been with this optician for many years. Customer service is always excellent. Very helpful and friendly and professional staff.

by Sheila Michel on iCareCentre Opticians
extremely well organized

It's extremely well organized and the members of staff are very friendly. The optician is exceptional, makes time for the patient and the best is that he is great at his job. At this point, I wouldn't suggest any improvement

by Gary Fensome on iCareCentre Opticians
so professional

Very friendly professional experience. Any worries or concerns were answered and advice given on possible cause and remedy. Thank you

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